My insurance company suggested I take it to their body shop to have the work performed, can I still bring it to you?
We get asked this question on a daily basis. Your insurance company wants you to think this is the only way to guarantee the work that is performed. The truth is, they want you to go to their body shop because they have negotiated a rate with them. This means, sometimes, things that should be replaced, are instead repaired, to save the insurance company money. We guarantee every job we do, regardless of insurance company, for as long as you own your car.
My insurance company is insisting my car be repaired with used or aftermarket parts, what can I do?
This is sometimes a tricky question. The short answer is, Florida law requires that parts be "Like, Kind & Quality." Aftermarket parts usually fail this criteria after some very basic testing. Just ask, we can always review your specific issues..
How long before I can have my car back?
Without seeing the car, this is almost impossible to answer. Although average turnaround time is 4-5 days, this can vary on availability of parts and extent of damage.
How much do you charge to give me an estimate of repairs?
We offer FREE estimates whenever it's convenient for you. No need to make an appointment! The estimate will take about 30 minutes, and we can also help with any other questions you may have about the repair process.
Only a portion of my car is being repainted, will it match?
Colors fade, and change over time. With our computerized color matching, this is never an issue. Regardless of age of car, or degree of fading, you will never have to worry about this. This is also backed by our 100% customer satisfaction warranty.